"Cash-For" done right.
WHAT WE DO
We are a small chain of "cash-for" stores that buy precious metals, gift cards, and consumer electronics from the public (among other products). We operate under three different brands, each one representing a different twist on our same proven business model.
WHO WE ARE AND WHERE WE'RE FROM
NGE, Gold Werks, and GCK are the product of the hard work and innovative thinking of two entrepreneurs from Pittsburgh, PA. Two business minded cousins, Tom Ryan and Nick Maurizi, evolved their original gold buying operation into an industry leading face-to-face "cash-for" buyer with 4 locations in 2 states. NGE was their first store and it opened in the fall of 2009. The two cousins, witnessing the effects of the recession, recognized the public demand for a place to sell their valuable goods. Initially, rising gold and silver prices drove the two cousins to focus on buying precious metals. But, the two entrepreneurs were forward thinking, and saw this space as a means to liquidate a variety of small tangible assets that most of the general public own. Following this thought process, they began to buy additional products, starting w/ gift cards in 2010 and adding consumer electronics shortly after.
Driven by a belief that the everyone should have access to the value stored in their small tangible assets, the two-entrepreneurs went about building their brands. From day one, the two cousins wanted to break the stereotypes previously associated with the "cash-for" and pawn industry. No more seedy locations or degrading, pushy shop owners. They wanted to re-brand the space, starting with the fundamental ideas that their stores would be properly licensed, safe and clean. Which are now the three hallmarks of all of our locations.
It can be easy to forget your roots through the experience of growing a business. But, these entrepreneurs made sure their beliefs were engrained in the fabric of their company. Nick and Tom's business philosophy was forged in the early days of operating NGE, where they learned the value of treating customers with respect. The "cash-for" and secondhand space is notorious for condescending shop owners who look down on their customers. Tom and Nick wanted to do it different, and create brands that were known for the opposite. The two entrepreneurs lived and breathed this motto, treating every customer like family. The result was a rapidly growing business driven primarily by word of mouth. To this day, a referral is the best form of advertising in a space where you need your customer's trust. And referrals are how Tom and Nick still gauge whether they are delivering the service their customer's have come to expect. The cousins' promise to their customers is that everyone will be treated with respect and dignity at any one of our locations.
Our model is based on three pillars:
- Highest Cash Payouts
- Great Customer Service
- Conveniently Located Stores
These qualities ensure customer satisfaction; which is the backbone of our philosophy: We treat our customers how we want to be treated.